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Youth Engagement Manager


This is a new development opportunity for a manager with experience working in youth and community settings, to support the establishment and delivery of accessible community-based music opportunities for young people with SEN/D and/or living in economically deprived or culturally poor areas.

This role will manage the Youth Engagement strategy, which is committed to increasing musical engagement, progression and achievement for disadvantaged children and young people. The postholder will also manage the Hub’s Youth Advisory Board and ensure that Youth Voice is embedded in the design of music activities.

This is role requires creative thinking as well as pragmatic management skills. You will effectively identify and address the needs of children & young people across different communities to deliver the widest range of financially viable, high-quality, and accessible local music-making activities. You will develop a comprehensive range of local opportunities through a network of community-based Hub partners. You will manage our holiday activities programme and source grant funding to ensure that these opportunities are affordable or free to those who would benefit most.

This position is being offered on a permanent full-time basis, or 0.8 fte. The post will be based in Horsham but with a county-wide remit. The post involves travel within West Sussex and may involve weekend and evening commitments.

Salary & Benefits: Grade 10 £32,910 – £35,745 Dependent on experience. 25 days annual leave (plus Bank Holidays), enhanced company pension, free parking.

West Sussex Music values diversity and particularly welcomes applications from under-represented groups of the community. To address barriers, we will consider reasonable adjustment and access requirements before, during and throughout the application and interview process.


Youth Engagement Manager                                           Job Description

Job title: Youth Engagement Manager
Reports to: Head of Participation
Responsible for: The development and growth of community-based music activities, Youth Voice strategy, the direct management of the Youth Advisory Board, the programme of holiday activities for disadvantaged young people.
Role Summary:

The post holder is a member of the Business Management Team, and reports to the Head of Participation and through that postholder to the CEO. The BMT holds responsibility for the operational management of the Trust and of the Music Education Hub.

This post manages the operational delivery of the strategy for Youth Engagement.

Key Tasks and Activities

Core corporate responsibilities of the Business Management Team, led by SLT:

·       BMT participation – Membership of, and attendance at, regular Business Management Team meetings and additional planning meetings as appropriate.

·       Management – Management of specific colleagues, management of teams or operational management of a strategy.

·       Finance and assets – Budgetary and fiscal responsibility for an area of WSM’s work.

·       Operational planning and review – Shared responsibility for managing the development of WSM’s offer to children & young people and schools.

·       Organisational reporting and monitoring – Shared responsibility for measuring the impact of WSM’s provision, including audits of need, evaluations, and data analysis.

·       Advocacy – Fulfil the vision and mission of WSM, embody its values, and promote WSM’s opportunities for children & young people and schools.

·       Stakeholder engagement – Audit and respond to the needs of all WSM stakeholders, in particular:

o   Workforce: employed colleagues, Hub associates, and Hub partners.

o   Customers: parents/carers, schools, children & young people – shared responsibility for engagement with recipients of WSM provision.

o   Funders and supporters – engagement with the wider network of supporters and benefactors, being a public face of the Trust and Hub.

·       Statutory compliance responsibility – support all aspects of Data Protection, Health & Safety and Safeguarding including policy development and review, and implementation.

·       Equity Diversity and Inclusion – all aspects of Equity, Diversity & Inclusion, as well as Youth Voice, including policy development and review, and implementation.

·       Music Education Hub reporting – Contribute to the annual data return and interim reporting for Arts Council England and Hub Board on relevant activity.

Key Tasks and Activities

Responsibilities specific to this role:

·       EDI strategy – Fulfil the delivery objectives of the Equity, Diversity & Inclusion strategy.

·       Youth Voice – Fulfil the delivery objectives of the Youth Voice strategy. Convene local youth boards and manage the Youth Advisory Board

·       Holiday activities – Create, manage, and promote the programme of holiday activities. Evaluate and collect data necessary to improve the offer.

·       Community music activities – Manage the development of a network of community-based music opportunities run by Hub partners.

·       Workforce:

o   Ensure holiday activities are suitably staffed with a high-quality workforce that provides a safe and inspiring environment

o   Monitor the quality of delivery by Hub practitioners

·       Communications – Be responsible for:

o   The content on relevant website pages, Student Zone, and social media platforms

o   Effective communication with relevant stakeholders

·       Publicity – Promote all holiday and community Hub activities.

·       Accreditation – Increase opportunities for young musicians to gain accreditation through musical engagement including Arts Award and Open Digital Badges.

·       Risk assessment – Risk assess event venues.

·       Educational visits coordinator – Be a trained off-site visits co-ordinator, ensuring that all activities are safe and staff are aware of responsibilities.


Other duties – The post holder will undertake additional duties as defined by, and agreed with, SLT to meet the needs of the business.


·       Equity, Diversity & Inclusion:

o   Embed the Hub’s EDI strategy across the Hub’s work


·       Youth Voice:


o   Create a Youth Advisory Board and local youth boards

o   Embed youth voice evaluation across the Hub’s programme of activities


·       Funding:

o   Be successful in gaining grant funding to subsidise inclusion and out of school activities


·       Participation:

o   Increase access to, and participation in, local music-making activities, especially for children & young people from under-represented communities or who are disadvantaged

o   Increase the number and diversity of local community-based music activities

o   Increase the number and diversity of Hub partners offering community-based music activities


Person Specification

The post-holder will have experience as a successful educator with a proven track record of management and raising music education standards.

  Essential Desirable
Commitment Fully committed to the:

·       Vision, mission, and values of WSM, promoting its aims and activities positively.

·       Highest of standards and best practice across all aspects of the WSM’s work.

·       Ongoing need for change, and able to adopt and promote a forward thinking and innovative approach to continuous improvement.

·       Safeguarding and welfare of children & young people and the adults who work with them.

·       WSM Equality, Diversity & Inclusion strategy, including Youth Voice.

Qualifications and Development ·       Appropriate educational, musical, and professional qualifications.

·       Proven evidence of career success.

·       Evidence of recent and relevant continuing professional development

·       Degree level qualification or equivalent.

·       PGCE or equivalent teaching qualification.

Leadership and Experience ·       Successful music, arts, or education management.

·       Proven experience of working with young people with SEN(D) and/or in challenging circumstances.

·       Experience of managing community projects and new initiatives.

·       Experience of making decisions about individuals’ skills and competencies.

·       Evidence of identifying priorities and creating robust improvement plans based on need.

·       Proven delivery of managing events at off-site venues with young people


·       Experience of making funding applications.

·       Management of initiatives that have led to innovation, growth & change.

·       Experience of having fiscal and budgetary responsibility.

·       Experience of managing holiday courses.


Knowledge ·       Up to date knowledge of needs analysis and evaluation frameworks.

·       Understanding of the national context impacting on music education.

·       Strong understanding of effective music education pathways for young musicians.

·       High level ICT skills.

·       Knowledge of a broad range of music genres and styles.

Personal Qualities and Skills ·       High level communication and interpersonal skills.

·       High level of emotional intelligence and empathy.

·       Inspirational role model and motivator of staff: flexible, enthusiastic, optimistic, reliable, committed, and reflective.

·       Able to prioritise and manage own time highly effectively.

·       A creative thinker who anticipates and solves problems.

·       Enjoys working with, and has empathy for, young people from all backgrounds.

·       Works collaboratively with others, delegating appropriately.

·       A listener and life-long learner.


·       High level personal musical skills.

·       Diverse and broad musical skills and experience.

·       Personal commitment to on-going professional development.



Contract details

Location The role will be based in Horsham with a county-wide remit.

Travel, in addition to commuting, will be necessary to visit and manage projects, meet with stakeholders, and attend events. Travel costs will be paid in accordance with the WSM travel policy.

Hours of Work 37.5 hours per week, 52 weeks

Your normal working week is Monday to Friday. However, a high degree of flexibility, is required. Support for events during evenings and weekends will be expected with time in lieu being agreed in advance with the Head of Participation to ensure these are part of your contractual weekly hours.

Benefits 25 days annual leave (plus Bank Holidays), enhanced salary sacrifice pension, free parking
Salary NJC Grade 10 – SCP 29-32     £32,910 – £35,745
Application deadline 25 July 2022

To apply:  Please send your CV and covering letter to

Once you submit a CV and covering letter, you will be sent an application form to complete if your application is progressed.

West Sussex Music is committed to promoting and safeguarding the welfare of children and young people. All posts are subject to enhanced DBS and barred list clearance, a Prohibition check, identity check, confirmation of the right to work in the UK, health assessment and satisfactory references. References will always be taken up in advance of an interview, and we may contact other previous employers for references.


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